What is Virtual Hosting?
Virtual Hosting is where multiple web sites (www.anyname.com)
are served off the same physical server. This saves each customer
from purchasing their own expensive server, performing the setup
and providing the appropriate environment. This is the most common
method of hosting sites of small to medium size with light to
Can I access my domain with or without the www in front?
Yes! You can use either: www.YourDomain.com or just YourDomain.com.
Can I host an adult site?
No. Please see our terms and conditions page for permissible and
Do you offer a money-back guarantee?
All our Hosting packages include a 30 day unconditional money
Can I get custom price from you?
Yes. Please contact us.
What is Bandwidth?
Bandwidth is the amount of data moved between your site and the
browsers of the customer's accessing your site. It is typically
measured in Gigabits.
Can I get unlimited bandwidth?
No. We do not offer packages with unlimited bandwidth primarily
because there is no such thing. Any one that promises that is
not telling the truth. Somewhere in their terms and conditions
are probably some words referring to "excessive use of resources",
and in effect these place some arbitrary limit on your bandwidth.
We set limits to both protect you and to provide you with a reliable
What are parked domains?
You can set up a domain name that you own to point to another
domain name. This is known as "parking" a domain. This
is also called domain pointer.
What are Add-On Domains?
Add-On Domains are domain names that point to subdirectories within
How soon will my account be set up and ready to use?
Your account will be setup in 12 hours or less or your first month
is FREE. You will receive an email with your account information,
IP address, user name and password. You can then start uploading
Do you have Front-Page extensions?
Yes, we do offer Front Page extensions. If you want to remove
and/or add Front Page extensions to your account, you can do it
in your Control Panel.
Can I use UltimateBBS or Ikonboard?
No. We do not allow either UltimateBBS (all versions) or Ikonboard
What is CGI?
CGI, Common Gateway Interface, includes programs that run on the
server to enhance the quality and functionality of a web site.
There are many resources on-line that allow the downloading of
free cgi scripts.
( For instance: http://www.hotscripts.com or http://opensourcescripts.com
Do you allow CGI to run on your servers?
We do allow running of cgi scripts on the servers, however they
must conform to our acceptable server resource usage policy. If
we deem that a script is using an excessive amount of server resources,
it will be disabled.
Can we add services as we grow and need them?
You may grow at whatever pace you like. All options can be added
or removed at any time.
What domain names do you support?
We support all domains, including foreign domains.
What Program can I use to FTP to my account?
We have put together a list of popular FTP software: (Keep in
mind that new versions of FTP software are continuously being
released- you might want to stop by www.download.com and search
for the client of your choice to see if an updated version is
available.) Also www.tucows.com is recomended for windows apps.
WS_FTP 4.5- a standard FTP client for Windows Sockets. The graphical
interface was designed with the novice FTP user in mind. This
version features a reengineered FTP server detection and decoding
process. Requirements: Windows 3.x or higher.
Cute FTP- CuteFTP is a Windows-based Internet application that
lets beginners use ftp without having to know many details about
the protocol itself. It simplifies ftp by offering a user-friendly,
graphical interface instead of a command-line prompt. Requirements:
Windows 95 or higher.
WinTelnet and FTP Pro 32-bit 1.0 Release 2- WinTelnet and FTP
Pro is a set of Telnet and FTP clients. The application hides
the complexities of Unix with an easy-to-use Windows interface,
and it offers features such as auto-login profiles and automatic
FTP login. Requirements: Windows 95 or higher.
FTP Icon Connection 2.5- Anawave's FTP Icon Connection is a true
32-bit, drag and drop FTP client. Transfer files to and from a
remote site with an easy-to-use interface and automated program
settings. New features include shortcuts to 40 top FTP sites,
file sorting, and firewall support. Requirements: Windows 95 or
Free AutoFTP 1.1a-Free AutoFTP is client software for transferring
files over the Internet. It lets you schedule automatic transfers
for a future date or time. Other AutoFTP features include automatic
dial and connect, a Windows Explorer like user interface, pop-up
menus, drag and drop, activity log, Icon Tray installation, multiple
simultaneous transfers, repeated autotransfer scheduling, and
more. Requirements: Windows 95 or higher.
eFTP Explorer 1.10- To keep file transfers as hassle-free as possible,
eFTP presents FTP sites in a familiar Explorer-like interface.
It has a tree view on the justify, changeable file view on the
right, and Internet Explorer/Office 97 "buttonless buttons."
It also has features like file synchronization and scheduled downloads.
Requirements: Windows 95 or higher.
What do the various error codes mean?
-100 - Informative
-101 Switching Protocols
-200 - Client Request Successful
-203 Non-Authoritative Information
-204 No Content
-205 Reset Content
-206 Partial Content
-300 - Client Request Redirected, further action necessary
-300 Multiple Choices
-301 Moved Permanently
-302 Moved Temporarily
-303 See Other
-304 Not Modified (This means the file was loaded from the browser
cache instead of being resent by the server)
-305 Use Proxy
-400 - Client request incomplete
-400 Bad Request
-402 Payment Required
-404 Not Found 405 Method Not Allowed
-406 Not Acceptable
-407 Proxy Authentication Required
-408 Request Time-Out
-411 Length Required
-412 Precondition Failed
-413 Request Entity Too Large
-414 Request-URL Too Large
-415 Unsupported Media Type
-500 - Server errors
-500 Server Error
-501 Not Implemented
-502 Bad Gateway
-503 Out of Resources
-504 Gateway Time-Out
-505 HTTP Version not supported